ABOUT US

Our Credentials

Welcome to Towncars Networks Australia Pty Ltd. Towncars is an experienced organisation that commenced in 2009 in NSW to provide a simple, cost-effective solution to manage pre-booked transport needs for corporate and private customers. With a focus on service, Towncars aims to take the stress out of your travel!

Our Fleet

Towncars is Australia’s largest franchised hire car operator. It has a range of luxury vehicles including Mercedes E220I, BMW GT 520D, Holden Caprice, Hyundai Genesis, Chrysler 300 C, Ford G6E, Porsche Cayenne (SUV), Land Rover (SUV), Mercedes Van Valente, Mercedes Van V-Class, Renault Master Van, Tesla S. All vehicles are owned and maintained by professional and courteous accredited drivers and franchisees.

Personal Travel

For personal travel, Towncars has all-inclusive, pre-booked fares which are meter-free with no add-ons in the car such as late night fees or surcharges. We provide a reliable transport solution for families including luggage trailers and age-appropriate child seats.

Corporate Travel

At Towncars we aim to provide our corporate customers with savings and to sustain and build long-term relationships that provide in-depth analysis and detailed, transparent reporting of journeys. Vehicle pooling or group travel, provides savings and accommodates safety requirements for after hours travel as part of WHS standards for staff.

Towncars offers a competitive fixed-price transport solution that provides:

  • Clean, professional cars and vans and uniformed drivers
  • Reliable pick-ups (airport travel, on-time, chauffeured driven cars)
  • Quick response times using leading edge technology
  • 7 Day In House Call Centre providing personalised service
  • GPS tracking and monitoring
  • Professional Accredited HC Drivers, full public liability.
  • Age-appropriate child seats and luggage trailers with vans for family and group
    travel

Professional Accredited Drivers

  • Towncars provides reassurance for our customers covering them with full public liability insurance in every aspect. In addition all Towncars Franchisees and Drivers are fully accredited HIRE CAR licence holders (HC number plates).
  • HC number plates are issued by the Ministry of Transport NSW and the holder has to pass accreditation checks.
  • The HC Accreditation covers health checks and motor vehicle checks.
  • A HC Licence holder must be familiar with, and abide by The Passenger Transport Act 1990 and Passenger Transport Regulation 2007.

Public Liability Insurance

  • Every Towncar driver and passenger is fully covered by insurance.
  • Towncars Networks Australia is fully insured in all aspects, including Broad form Public/Products liability covering all claims for third party property damage or personal injury.
  • Accredited HC Drivers and Towncars Public Liability Insurance more than adequately meet all WHS requirements of corporate customers, for the safe transport of their Executives and Staff.

Environmentally Focused

  • With fitted LPG tanks producing lean emissions during travel, LPG cars in the Towncars fleet are assisting to reduce the carbon footprint.
  • Group travel managed by staff rosters saves repeat journeys and therefore fuel that would be used on additional trips.
  • The Towncars fleet is serviced regularly reducing pollution. Car models are regularly updated to harness new technology that is environmentally focused.

Leading Edge Technology

  • Towncars uses leading edge software that auto allocates jobs to local Franchisees.
  • Towncars has a gps tracking system to assist linking our Drivers with our Customers.
  • Towncars has a quick mobile booking and website facility as well as a 7 day a week Call Centre.
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7 Day Call Centre Assistance

  • Towncars invites you to call our friendly staff at our in house Call Centre: 1300-969-304 or (02)8874-5000 Operated 7 days a week
  • Book on our website.
  • Email us on bookings@towncarsaust.com.au